Frequently Asked Questions
I’m a new member, how do I find a game?
For new members we have many ways to play and meet other members. The following are all free except the clinics.
1. Round robins.
For these you just have to show up a few minutes before they start and the club steward on duty will organize doubles games, changing up the groupings every 30 minutes for 2 hours.
Sign up for our club ladder in our clubhouse where you can challenge and be challenged by others to try and move up the ladder.
3. SignUp Sheet
Put your name on our list of ‘Looking for a match’ sheets on the bulletin board to the right of the washrooms and call or email others on the list who are round about your level.
4. Talk to the Steward!
Talk to the steward on duty. The stewards know many of the players at the club and know who would be a good level opponent and who’s looking for more people to play with, and can help facilitate match play between members.
5. Email firstname.lastname@example.org
Send us an email with your info if you are having trouble finding others to play with and we ca speak with you directly and help you find matches against others your level.
6. Clinics and Programs
Our pro at the club Rachel Cruickshank runs a variety of clinics/programs throughout the season for players of all levels. Speak with her about your level and where you would best fit in her groups.
What kind of shoes are OK to wear on the courts?
Elmdale has HarTru clay courts, and because of this we require that members have shoes with a non-aggressive sole. Clay tennis shoes are perfect, but if you don’t have any, shoes with a flat bottom are fine too (such as ‘skater shoes’).
How do I book a court?
Our courts are booked in 45 minute increments. Members have a magnetic tag with their name on it which they place on the a board to book off their time slot. Every 15 minutes two courts change who is playing on them. Members must book for the next available court. There is no pre-booking done by members (lessons, camps, and events are pre-booked) although you can always call the club to see how busy it is, or check our twitter feed on the main page of our website for the court conditions. We also have a page that shows all pre-booked courts and that shows how busy you the courts are during an average week.
I have a guest I would like to bring to the club, how do I do this?
Guests can play at the club by paying a guest fee ($10/guest if they are a guest of a member, $15/guest if they come without a member). The guest can play for the full day and do this up to 5 times before they have to get a membership to continue playing at the club. At this point unfortunately, we are sold out of 2019 memberships except for junior memberships, as those under 18 may register at any time of the year.
It’s raining. Are the courts open?
To find out if the courts are open after a rain fall, check our twitter feed at the top right of our home page or call the club at 613-729-3644. The courts can stay open with a light rain, but after a heavy rain the courts will be closed for a few hours. The length of time varies quite a lot and is dependent on the amount of sun and wind. If it rains after the sun has gone down, the courts will be closed until the following day. You can always find the latest info about the court conditions by checking twitter or giving us a call.
Do you serve food and drinks?
Elmdale is a licensed establishment and serves a variety of alcoholic and no-alcoholic beverages, as well as a number of snacks at our canteen to fuel you on the court!
I have a question that I can’t find the answer to on this page or the rest of the website, who do I ask?
If you still have questions then stop by the club or give us a call to get your question answered, our stewards are here at the club 7am-11pm Monday to Friday and 7am-10pm Saturday and Sunday and know all the little detail about the club to help you find your answer. You can also email email@example.com and the manager this year (Theo) will make sure to send you a prompt response.